In 2018 spotlight in HR is on employee engagement and finding the right talent. These trends complement each other perfectly, as employee engagement starts already in the recruitment process. This means that positive candidate experience can lead to attracting top candidates.
But what is this candidate experience, you may be wondering. To put it simply, it is all the communication and interaction between candidate and the organization, which starts with a job ad and ends with employment. Sometimes first impression is the only impression. Why not make it the best one for everyone? And if you are interested in improving, then you should focus on:
1. Honest job ad
Do not post that you are looking for an Export Manager, if the employee is only responsible for receiving inquiries from customers, who are located abroad. Be honest and clear, ask only what is truly needed from a candidate.
2. Every candidate deserves a reply
At least once in their career everyone has applied for job and received no reply. Was my application even received? Should I be expecting a call? Three weeks pass, and the candidate is disappointed, as the candidate has spent time waiting and wondering, if someone will contact them. After such an experience, without a doubt, candidate will not send an application to the company ever again.
3. Interview 2.0
Preparation is key. Candidates should have clear information about time, place and people participating. If it is possible, let the candidate choose the date and time. This will show what kind of attitude the candidate could expect as an employee. Furthermore, a reminder and a written confirmation should be sent. During the interview, ask well-formed questions, make sure that the candidate feels comfortable and cano ask questions, as well.
4. The decision
When the employee is chosen, rejection letters need to be sent out. Do not leave this step out, it is crucial. Send a nice e-mail, where you thank the candidate for applying and wish them success in their career. Although some may be disappointed that they were not chosen for the positions, at least they will be left with positive candidate experience.
If you have decided to improve candidate experience, you should choose staffin. It is a recruitment software, where users can create job ads, post them to various channels, screen candidates with ease and send maessages with a click of a button. It is that easy!
